Trouble updating certain prices

Incident Report for Bold Commerce

Resolved

This incident is now resolved, no further issue were detected during monitoring.

Posted Feb 03, 2021 - 12:31 CST

Monitoring

We have implemented a fix and monitoring for any further issues.

Posted Feb 03, 2021 - 12:08 CST

Identified

We have identified a problem updating prices. We are currently implementing a fix.

All prices are being shown correctly on the stores but will not reflect updates that are failing.

Posted Feb 03, 2021 - 11:31 CST

This incident affected: Pricing & Promotions (Bold Product Bundles, Bold Custom Pricing, Bold Product Discounts).

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