Bold Commerce
All Systems Operational
Pricing & Promotions Operational
Bold Product Bundles Operational
Bold Sales Motivator Operational
Bold Product Upsell Operational
Bold Custom Pricing Operational
Bold Product Discounts Operational
Recurring Payments Operational
Bold Product Subscriptions Operational
Checkout Operational
Bold Checkout Operational
Bold Multi-Currency Operational
Bold Checkout Plugins Operational
Bold Checkout Partners ? Operational
Bold Commerce API's ? Operational
Bold Price Rules Engine Operational
Customization Operational
Bold Product Builder Operational
Bold Product Options Operational
Customer Experience Operational
Bold Loyalty Points Operational
Bold Memberships Operational
Bold Store Locator Operational
Order Management Operational
Bold Returns Manager Operational
Bold Net Terms Operational
Automation Operational
Bold Brain Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Cashier Response Time
Fetching
Subscriptions Response Time
Fetching
Past Incidents
Jun 25, 2022

No incidents reported today.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022
Resolved - After monitoring we have observed no further faults with our application connectivity or functionality and are now considering this issue resolved.
Jun 21, 03:20 CDT
Monitoring - A fix has been implemented by our cloud services provider and services all appear to be responding and resolving correctly.
We are continuing to monitor and test our application functionality to ensure we observe no further faults.

Jun 21, 02:50 CDT
Identified - We are currently experiencing an interruption in service to all Bold applications. Most if not all applications are not resolving in DNS. We are currently working with our cloud services provider on a solution.

We will provide more information as soon as it becomes available.

Jun 21, 01:48 CDT
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022
Resolved - After monitoring we have observed no further interruptions to Bold Checkout or overall order flow. We are considering this issue resolved.
Jun 14, 18:54 CDT
Monitoring - We have implemented a fix and are now seeing orders flowing through Bold Checkout without issue. We will be continuing to monitor for any further interruptions.
Jun 14, 18:30 CDT
Investigating - We are currently experiencing an interruption in service with Bold Checkout. We are in the process of investigating the issue to identify the cause and discover a resolution.

We will provide more information as soon as it becomes available.

Jun 14, 17:27 CDT
Jun 13, 2022
Resolved - We have monitored for several hours and are we are no longer seeing delays when creating subscriptions and are considering this issue resolved. All previously delayed subscription order creations have completed successfully.

Note: This did not affect the ability for customers to checkout with a subscription product. Customers could still order subscription products - only the creation of the subscription service in the Bold Subscriptions backend was delayed.

Jun 13, 22:25 CDT
Monitoring - We are currently experiencing a delay in the creation of subscriptions. We are in the process of monitoring the completion of the delayed subscriptions now.

Note: This does not affect the ability for customers to checkout with a subscription product. Customers can still order subscription products - just the creation of the subscription service in the Bold Subscriptions backend is delayed.

Jun 13, 15:05 CDT
Jun 12, 2022

No incidents reported.

Jun 11, 2022

No incidents reported.