Bold Commerce Status

Bold Commerce

All Systems Operational

Pricing & Promotions Operational

Bold Product Bundles Operational

Bold Sales Motivator Operational

Bold Product Upsell Operational

Bold Custom Pricing Operational

Bold Product Discounts Operational

Recurring Payments Operational

Bold Product Subscriptions Operational

Checkout Operational

Bold Checkout Operational

Bold Multi-Currency Operational

Bold Checkout Plugins Operational

Bold Checkout Partners Operational

Bold Commerce API's Operational

Bold Price Rules Engine Operational

Customization Operational

Bold Product Builder Operational

Bold Product Options Operational

Customer Experience Operational

Bold Loyalty Points Operational

Bold Memberships Operational

Bold Store Locator Operational

Order Management Operational

Bold Returns Manager Operational

Bold Net Terms Operational

Automation Operational

Bold Brain Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Cashier Response Time

Fetching

Subscriptions Response Time

Fetching

Past Incidents

Jan 21, 2022

No incidents reported today.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

Inability to checkout on Shopify merchants only

Resolved - After monitoring we have observed no further drops in order rates on Shopify stores.
All functions, such as add to cart and checking out, appear to be working as expected for over an hour now.
Jan 11, 19:13 CST

Monitoring - We have observed that order rates and the ability to add to cart and checkout for Shopify based stores is now functional again.
We are continuing to monitor the situation and await updates from our partners at Shopify.
Jan 11, 18:26 CST

Identified - Shopify has acknowledged that they are experiencing an issue with their platform and are currently working on it.

Checkout out on other shop platforms is still functioning - only Shopify based stores are currently impacted.
Jan 11, 17:18 CST

Investigating - We are currently investigating an issue wth the ability to checkout on the Shopify platform. We are currently working with our partners at Shopify on this matter.

All other shop platforms are not impacted (Big Commerce, CommerceTools, and Woo Commerce based shops are NOT impacted)
Jan 11, 17:12 CST

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.