Resolved -
This incident is now closed and monitoring confirmed services restored.
Jan 8, 09:33 CST
Monitoring -
We believe the issue has been resolved and the admin portal should be working as expected again. We will continue to monitor for any further issues.
Jan 8, 09:27 CST
Identified -
We have identified the issue and we are implementing a fix
Jan 8, 09:21 CST
Investigating -
We are investigating an issue with the admin portal logon for subscriptions which is not customer affecting. Merchants may have an issue logging in to their portal
Jan 8, 09:13 CST