All Systems Operational
Pricing & Promotions Operational
90 days ago
99.99 % uptime
Today
Bold Product Bundles Operational
90 days ago
99.99 % uptime
Today
Bold Sales Motivator Operational
90 days ago
99.99 % uptime
Today
Bold Product Upsell Operational
90 days ago
99.99 % uptime
Today
Bold Custom Pricing Operational
90 days ago
99.99 % uptime
Today
Bold Product Discounts Operational
90 days ago
99.99 % uptime
Today
Recurring Payments Operational
90 days ago
99.99 % uptime
Today
Bold Product Subscriptions Operational
90 days ago
99.99 % uptime
Today
Checkout Operational
90 days ago
99.99 % uptime
Today
Bold Cashier Operational
90 days ago
99.99 % uptime
Today
Bold Multi-Currency Operational
90 days ago
99.99 % uptime
Today
Bold Cashier Plugins Operational
90 days ago
100.0 % uptime
Today
Customization Operational
90 days ago
99.99 % uptime
Today
Bold Product Builder Operational
90 days ago
99.99 % uptime
Today
Bold Product Options Operational
90 days ago
99.99 % uptime
Today
Customer Experience Operational
90 days ago
99.99 % uptime
Today
Bold Loyalty Points Operational
90 days ago
99.99 % uptime
Today
Bold Memberships Operational
90 days ago
99.99 % uptime
Today
Bold Store Locator Operational
90 days ago
99.99 % uptime
Today
Order Management Operational
90 days ago
99.99 % uptime
Today
Bold Returns Manager Operational
90 days ago
99.99 % uptime
Today
Bold Net Terms Operational
90 days ago
99.99 % uptime
Today
Automation Operational
90 days ago
99.99 % uptime
Today
Bold Brain Operational
90 days ago
99.99 % uptime
Today
Bold Social Autopilot Operational
90 days ago
99.99 % uptime
Today
Shopify Operational
Shopify Checkout Operational
Shopify Storefront Operational
Shopify API & Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Cashier Response Time
Fetching
Subscriptions Response Time
Fetching
Past Incidents
Dec 8, 2019

No incidents reported today.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019
Resolved - This incident has been resolved.
Dec 2, 13:01 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 12:45 CST
Investigating - We are currently experiencing issues receiving shipping rates from Fedex. We're monitoring while FedEx works on a solution. Updates are available on FedEx's status page as well: https://www.fedex.com/apps/systemunavailable/
Dec 2, 12:38 CST
Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019
Resolved - This incident has been resolved.
Nov 29, 19:14 CST
Update - After a period of monitoring we are confident the 3rd party service has resolved the issue and we are seeing normal service performance restored to the plugin.
Nov 29, 19:14 CST
Monitoring - A fix has been implemented and we are currently monitoring the performance of the plugin.
Nov 29, 18:55 CST
Identified - The issue has been identified and we are working with the provider to resolve the issue.
Nov 29, 18:49 CST
Investigating - We are investigating an incident with a 3rd party service which is slowing down one of our Cashier Plugins.

We're investigating and will post an update soon.
Nov 29, 18:17 CST
Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019
Resolved - The incident has been resolved and a fix has been implemented by Shopify, we will continue to monitor but all apps have returned to normal operation.
Nov 25, 14:17 CST
Identified - The incident has been related to Shopify Storefronts & Admin not being accessible to some stores.

Further updates to follow
Nov 25, 14:06 CST
Investigating - Our monitoring systems have identified an issue within our applications that is currently been investigated. Our engineers are working to resolve the issue and once we have identified the root cause we will implement remediation measures.

We will provide more information as soon as it becomes available
Nov 25, 14:02 CST
Nov 24, 2019

No incidents reported.