Price Rules not displaying for merchants

Incident Report for Bold Commerce

Resolved

For a period of approximately 6 minutes from 11:43AM - 11:50AM CST we encountered an outage with Bold Price Rules which prevented any custom pricing from being displayed on the front end for customers.

This would have affected only any products with specified price rules (discount/sale price as an example) - any regularly priced products or products that had inactive price rules would have displayed as normal.

This did not impact the ability of customers to purchase these products during the outage time however.

Posted Aug 10, 2022 - 12:00 CDT