Issue With Bold Apps Availability

Incident Report for Bold Commerce

Resolved

This incident has been resolved.

Posted Feb 12, 2021 - 18:30 CST

Monitoring

A fix has been deployed to our infrastructure and we are monitoring for any further issues

Posted Feb 12, 2021 - 18:08 CST

Identified

We are investigating an issue with some apps having performance issue or unavailable

Posted Feb 12, 2021 - 17:42 CST

Investigating

We are currently investigating an issue with our apps that could cause a slow down or some apps to become unvailable

Posted Feb 12, 2021 - 17:41 CST

This incident affected: Recurring Payments (Bold Product Subscriptions), Pricing & Promotions (Bold Product Bundles, Bold Sales Motivator, Bold Product Upsell, Bold Custom Pricing, Bold Product Discounts), and Checkout (Bold Checkout).

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