Bold Commerce Status - Application Performance Issue

Application Performance Issue - Subscriptions

Incident Report for Bold Commerce

Resolved

This incident has been resolved.

Posted Feb 01, 2022 - 20:15 CST

Monitoring

A fix has been applied and has restored Bold Subscriptions services. On-Call teams continue to monitor for any further issues

Posted Feb 01, 2022 - 19:52 CST

Identified

We have found the root cause of the issue and are applying a fix in to our infrastructure

Posted Feb 01, 2022 - 19:36 CST

Investigating

We have our oncall teams alerted to an issue causing Bold Subscriptions to be unavailable.

We are currently investigating the cause.

Posted Feb 01, 2022 - 19:11 CST

This incident affected: Recurring Payments (Bold Product Subscriptions).