Our uptstream provider has resolved the issue. We have removed the temporary fix and tested functionality. All systems are operating as normal and the incident is closed. Please contact support if you feel you are still having any issues.
Resolved
Our uptstream provider has resolved the issue. We have removed the temporary fix and tested functionality. All systems are operating as normal and the incident is closed. Please contact support if you feel you are still having any issues.
Identified
We have determined the cause of the incident to be associated with an upstream service and are working with their support team. A temporary fix has been put in place in the meantime to allow merchants access to their admin consoles.
Investigating
We are currently investigating a reported issue with this service and will update the page with more information as it develops.