Payment Retrieval Issue Affecting Select Merchants
Resolved
Degraded performance
Lasted for 3h

We believe the incident is fully resolved and the incident is closed, please contact support if you feel you are still having any issues.

Wed, Mar 27, 2024, 06:04 PM
1 month ago
Affected components
Updates

Resolved

We believe the incident is fully resolved and the incident is closed, please contact support if you feel you are still having any issues.

Wed, Mar 27, 2024, 06:04 PM
2h earlier...

Monitoring

We fix has been applied and services should be working as expected, teams will continue to monitor the incident for any further issues.

Wed, Mar 27, 2024, 03:05 PM
33m earlier...

Investigating

Our team is actively investigating an issue with our payment retrieval system. This may affect checkout for a small set of merchants. We will provide further updates as soon as possible.

Wed, Mar 27, 2024, 02:32 PM