Checkout Performance Issue on Shopify
Resolved·Full outage

This incident has been resolved and after a period of monitoring we believe the platform has detected no further issues.

Fri, Feb 19, 2021, 04:16 AM
(4 years ago)
·
Affected components
Updates

Resolved

This incident has been resolved and after a period of monitoring we believe the platform has detected no further issues.

Fri, Feb 19, 2021, 04:16 AM

Monitoring

The issue was related to communicating with Shopify's API.Things seem to be going back to normal.

Fri, Feb 19, 2021, 03:50 AM(26 minutes earlier)

Investigating

We've identified the root cause of the performance issue and our operations team is actively working to resolve full performance to Bold Checkout.

Further updates to follow

Fri, Feb 19, 2021, 03:26 AM(23 minutes earlier)