Errors on some Checkout attempts utilizing coupon codes
Resolved
Degraded performance
Lasted for 2h

After monitoring we have encountered no further coupon code errors on Checkout and are considering this incident resolved.

Tue, Nov 15, 2022, 12:50 AM
1 year ago
Affected components
Updates

Resolved

After monitoring we have encountered no further coupon code errors on Checkout and are considering this incident resolved.

Tue, Nov 15, 2022, 12:50 AM
1h earlier...

Monitoring

We have implemented a fix and are no longer encountering any errors when applying discount codes during the Checkout flow.

We will continue to monitor to ensure we do not see any recurrences of this error.

Mon, Nov 14, 2022, 11:45 PM
1h earlier...

Investigating

We are encountering an interruption in service for Bold Checkout using coupon codes. Users are experiencing errors when attempting to apply coupon codes during the Checkout flow.

Note: This does not impact any Checkout attempts that are not using this functionality, or if a customer does not enter any coupon codes.

We are currently investigating this issue and will provides updates as they become available.

Mon, Nov 14, 2022, 10:38 PM