Resolved
Normal service has been restored. If you're still experiencing a related issue with Bold Subscriptions, please contact our Merchant Success team at https://support.boldcommerce.com.
Monitoring
The Bold Subscriptions admin may still be inaccessible for some stores, although orders are processing correctly and store customers shouldn't notice any issues. You can access the admin directly by navigating to https://ro.boldapps.net and entering your .myshopify.com domain. We're working to restore access for affected shops.
Monitoring
A fix has been implemented and could take a few minutes to propagate to affected stores. Orders should now be processing correctly, but the app may not be visible in the Shopify admin yet.
Identified
We've identified the problem and are actively working to resolve it.
Investigating
We are continuing to investigate this issue.
Investigating
We are continuing to investigate this issue.
Investigating
We're investigating an issue that is preventing users from accessing the Bold Subscriptions app.