Bold Commerce
All Systems Operational
Pricing & Promotions Operational
Bold Product Bundles Operational
Bold Product Upsell Operational
Bold Custom Pricing Operational
Bold Product Discounts Operational
Bold Price Rules Engine Operational
Recurring Payments Operational
Bold Product Subscriptions Operational
Checkout Operational
Bold Checkout Operational
Bold Multi-Currency Operational
Bold Checkout Plugins Operational
Bold Checkout Partners ? Operational
Bold Commerce API's ? Operational
Customer Experience Operational
Bold Memberships Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Checkout Response Time
Fetching
Subscriptions Response Time
Fetching
Past Incidents
Mar 28, 2023

No incidents reported today.

Mar 27, 2023
Resolved - After monitoring we have observed no further instances of the blank page appearing when attempting to access the admin panel through Shopify.

We are considering the issue resolved.

Mar 27, 17:32 CDT
Monitoring - We are now no longer observing a blank page when accessing the admin panel for Bold Subscriptions v1.

We are continuing to monitor and test periodically, however the issue with accessing the admin panel appears to be resolved through our testing.

We will provide further updates if any become available.

Mar 27, 17:17 CDT
Investigating - We are currently investigating an issue with a blank page showing when attempting to access the administration panel for Bold Subscriptions v1.

We are currently working with our partners at Shopify on this matter, they currently have a posted issue indicating the following:
"Merchants may experience issues when trying to access the Shopify admin. This may include the general admin, login, products page, or other sections of the admin."

This does not affect the ability to sell subscriptions, create subscription contracts, or run subscription recurrences - this affects access to the admin panel only.

We are monitoring the situation and will provide updates as they become available.

Mar 27, 16:11 CDT
Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.