Bold Commerce
Investigating - We are currently working with our partners at Shopify on an issue where merchants utilizing Bold Checkout on Shopify are receiving a 404 error when attempting to refund an order through the Shopify admin.

Refunds can be completed without issue through the Bold Checkout application admin panel as a workaround to this.

This does not impact the ability to place/complete orders or cause any front-end user experience issues - only refunds.

Jan 27, 2023 - 14:44 CST
Pricing & Promotions Operational
Bold Product Bundles Operational
Bold Product Upsell Operational
Bold Custom Pricing Operational
Bold Product Discounts Operational
Bold Price Rules Engine Operational
Recurring Payments Operational
Bold Product Subscriptions Operational
Checkout Operational
Bold Checkout Operational
Bold Multi-Currency Operational
Bold Checkout Plugins Operational
Bold Checkout Partners ? Operational
Bold Commerce API's ? Operational
Customer Experience Operational
Bold Memberships Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Checkout Response Time
Fetching
Subscriptions Response Time
Fetching
Past Incidents
Feb 8, 2023

No incidents reported today.

Feb 7, 2023

No incidents reported.

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

Unresolved incident: Merchants unable to perform returns through Shopify for Bold Checkout.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.