Application Partial Outage
Incident Report for Bold Commerce
The incident has been resolved and a fix has been implemented by Shopify, we will continue to monitor but all apps have returned to normal operation.
Posted Nov 25, 2019 - 14:17 CST
The incident has been related to Shopify Storefronts & Admin not being accessible to some stores.

Further updates to follow
Posted Nov 25, 2019 - 14:06 CST
Our monitoring systems have identified an issue within our applications that is currently been investigated. Our engineers are working to resolve the issue and once we have identified the root cause we will implement remediation measures.

We will provide more information as soon as it becomes available
Posted Nov 25, 2019 - 14:02 CST
This incident affected: Checkout (Bold Checkout, Bold Multi-Currency), Automation (Bold Brain), Pricing & Promotions (Bold Product Bundles, Bold Sales Motivator, Bold Product Upsell, Bold Custom Pricing, Bold Product Discounts), Customer Experience (Bold Loyalty Points, Bold Memberships, Bold Store Locator), Order Management (Bold Returns Manager, Bold Net Terms), Recurring Payments (Bold Product Subscriptions), and Customization (Bold Product Builder, Bold Product Options).